Frequently asked questions
Why are most purchases final?
Our goal is for all our products to be very affordable and a great value at worst. To retain this competitive pricing, we do not account for potential returns for disliked items. While we do not accept returns on non-damaged products, we are always open to feedback and hearing your thoughts. Please contact us on our contact page.
What if my product came damaged?
We understand that shipping and even our own work aren't perfect. Please contact us so we can make this right. We offer many solutions depending on the product type and shipping applicability.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Can I cancel my mail club before it ships?
Yes, of course! As long as we haven't shipped your product by the time we read your request, we will always honor mail club-specific prior shipment cancellations.